NO.95-Application Engineer – Telecom（Shanghai）

KT人才

ROLE PURPOSE:
The Application Engineer – Telecom is responsible for managing all telecom aspects of applications support to designated customers. This involves supporting customers with their system designs; providing testing and analysis of problems and responding to all technical inquiries in a professional and competent manner. This work requires hands-on design verification and testing to confirm design performance and involves travel to customer sites to facilitate this process.

RESPONSIBILITIES
Key Responsibilities:
To feedback issues and work closely with core engineering teams to solve customer system issues
To provide the technical content for RFI/RFQs
To develop compliance statements against industrial standards e.g. operator specifications, 3GPP, GCF/PTRRB delta lists
Development and provision of technical training
Development of technical support materials including customer specific documentation
To diagnose problems with customer’s designs (use SW debugger, message logs, core dumps and other test equipment) and troubleshoot customer issues. (Workout SW patches in cooperation with development team).
To provide high quality technical support to strategically important customers
To liaise with the customer through email, conference calls and visits
Taking an active role in assessing the technical details of new customer projects
Developing direct customer relationships to provide recommendations and feedback on new features and requirements ROLE REQUIREMENTS



Qualifications:
To fill this position, a degree in a relevant subject (Electronic Engineering, computer science or equivalent) is necessary. Direct experience in one of the 3GPP mobile communications air interfaces is a necessity. Experience in WCDMA and HSPA Protocol as also technical customer support role is an advantage. In addition to a solid technical background excellent written and verbal communications skills in the English and Mandarin language are mandatory.

Skills & experience required:
Essential:
The ability to understand customer business and technical needs and to translate these into a solution description/spec for **** core engineering teams.
Highly proactive, professional communicator.
Excellent diagnostic and analytical skills.
Candidate has at least 5 years of relevant industrial experience
SW development and C language skills
Good documentation skills.
Willing to travel (~25% travel required).
Familiar with Certification testing and Radio communication test systems

KT Human Resources Consulting Company (Shanghai) was established in 2001 in response to a need for a recruitment consultancy to be an active, contributing member of the semiconductor community, as opposed to simply a supplier to it.We provide professional search and talent acquisition in the Integrated Circuit、Electronic、Telecommunications industry of international corporations in Greater China. Our client list contains numerous international companies, many of them are long-term customers.

If you interested in the job, pls sent your cv to: winni-cao@kthr.com, thanks!