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Job Function -
This position focus on modem protocol related support, resolving UE functionality and performance issues in those fields, as well as resolving crash and reset caused by or happened in modem functionality
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Help OEM on modem software training/customization on need basis
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Manage customer expectation and achieve high customer satisfaction
Responsibilities -
Play consultant/expert role, trouble shooting, identify problem reported by customers, analysis and report issues to developer team, help developer team to narrow down the root cause and fix problems
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Manage dedicated customer support team for key customer support
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Working with cross region and cross functional team for escalation issue
Skills/Experience - Deep understanding on wireless communication, familiar with 3gpp standard including LTE/WCDMA/HSPA/HSPA+, especially comprehensive expertise on LTE - Strong experience in C programming and embedded software debugging skills especially crash debug skill on real time operating systems - Good English communication and interpersonal skills - High motivation, strong self-learning ability - Demonstrated ability to work with a diverse team from various disciplines and at various locations - 10+ years’ experience in wireless communication/embedded system development.
Keywords
Educational Requirements Bachelor's or Master's, major in Electrical Engineering or Computer Engineering
KT Human Resources Consulting Company (Shanghai) was established in 2001 in response to a need for a recruitment consultancy to be an active, contributing member of the semiconductor community, as opposed to simply a supplier to it.We provide professional search and talent acquisition in the Integrated Circuit、Electronic、Telecommunications industry of international corporations in Greater China. Our client list contains numerous international companies, many of them are long-term customers.
If you interested in the job, pls sent your cv to: hr@kthr.com, thanks! “凯轶—KT咨询”微信也可查询职位啦!打开手机微信,搜号码“KTHR_COM”或查找微信公众帐号“凯轶—KT咨询”即可添加,欢迎大家关注!
或者直接扫我哦!
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