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Responsibilities:
Professionally represents the company to the customer. Develops and maintains good customer relations. Assume accountability for continued customer satisfaction with service provided within assigned territory, site or function. Coordinated service requirements with customer t minimize down time or interruptions to the system.
Provide technical advice, counsel and assistance to customers and company on all aspects of equipment service support. Provide technical guidance to lower level staff.
Maintain communication with sales, service and field process engineering to support customer technical requirements, evaluate product performance and conduct field trials.
Maintain continuing liaison with company’s engineering organization to analyze and resolve customer equipment problems.
Manage and direct the activities of field service engineers and support personnel to provide technical support required for installation, servicing and modification of company products.
Be responsible for training, motivation, employee development and discipline of assigned employees.
Prepare quotation at customer’s request to relocate or upgrade current equipment. Provide all new installations with a full service preventive maintenance agreement quotation prior to expiration of their warranty.
Requirements:
Bachelor degree or equivalent, major in electrical Engineering Technology related.
15+ year of applicable site management/ project management experience.
Fluency in writing /oral English experience.
Frequent inter-organizational and/or outside company contacts interact on technical problems across company lines.
KT Human Resources Consulting Company (Shanghai) was established in 2001 in response to a need for a recruitment consultancy to be an active, contributing member of the semiconductor community, as opposed to simply a supplier to it.We provide professional search and talent acquisition in the Integrated Circuit、Electronic、Telecommunications industry of international corporations in Greater China. Our client list contains numerous international companies, many of them are long-term customers.
If you interested in the job, pls sent your cv to: hr@kthr.com, thanks!
“凯轶—KT咨询”微信也可查询职位啦!打开手机微信,搜号码“KTHR_COM”或查找微信公众帐号“凯轶—KT咨询”即可添加,欢迎大家关注!
或者直接扫我哦!
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