Wiley.RFID.for.the.Optimization.of.Business.Processes.Apr.2008.pdf

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1 Introduction 1
2 Vision, Reality and Market Drivers 9
2.1 Process Drivers 18
2.2 Security as a Driver 23
2.3 Mandates, Mentors and Sponsors 28
2.4 Technology Drivers 33
3 The RFID Market 37
3.1 The RFID Value Chain 37
3.2 Trends in the RFID Market 41
3.3 Application-Specific Trends in the RFID Market 44
4 Business Process Structures 49
4.1 Evolution from Supply Chain to Supply Net 50
4.2 Strategies for Supply Chain Integration 56
4.3 Business Processes in the Retail and
Consumer Goods Industry 60
4.4 Business Processes in the Packaging Industry 68
4.5 Business Processes for Container Systems and
Returnable Transport Item Systems 77
4.6 Economic Viability Analysis Methods 84
5 Virtual Identities 95
5.1 Object Websites 95
5.2 The EPCglobal Network 98
5.3 RFID Standards 102
5.4 GS1 EANCOM EDI Standard 117
6 IT Architectures and Services 121
6.1 RFID and Higher-Level IT Architectures 121
6.2 Software Agents 137
6.3 Real-Time Enterprise Infrastructure 151
7 Auto-ID/RFID Infrastructure 163
7.1 RFID Tags 163
7.2 RFID Readers and Antennas 169
7.3 Near-Field Technology (NFC) 176
7.4 Prerequisites for RFID Infrastructure Implementation 178
7.5 Global Positioning with GPS/GPRS 191
8 Consumer Protection and Data Protection in RFID Applications 197
8.1 RFID and Data Protection 197
8.2 General Data Protection Aspects 199
8.3 Data Protection Legislation Aspects of Scenario 1 200
8.4 Data Protection Legislation Aspects of Scenario 2 200
8.5 Data Protection Legislation Aspects of Scenario 3 204
9 RFID Legislation in a Global Perspective 209
9.1 RFID Scenarios 209
9.2 Fair Information Practices for Personal Data:Traditional Law 211
9.3 Fair Information Practices for RFID Data 212
9.4 RFID Law 214
9.5 RFID and Law: A Summary of the Situation in 2007 218
10 Applications 221
10.1 Logistics Processes at Hewlett-Packard 221
10.2 Mobile Maintenance at Fraport 223
10.3 Locating Cars at Dat Autohus 225
10.4 Locating Persons in Hazard Areas 229
10.5 Electronic Ticketing in Public Transport Systems 231
10.6 Application Scenarios for NFC Mobile Telephones 234
10.7 Monitoring Components in Computer Centres 236
10.8 Aircraft Seat Quick-Change at Lufthansa 240
10.9 Trolley Asset Management at the Finnish Post Office 243
10.10 Tracking Containers and Products at KPN in the Netherlands 245
10.11 RFID Optimizes Garment Logistics at Gardeur 249
10.12 Agent Technology in Intralogistics Systems 253
11 Appendix 257
11.1 References 257
11.2 Information Sources on the Internet 264
11.3 Glossary 267

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