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Symmetrix PREM, Technical Support Engineer
Skills:
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Candidate must demonstrate working knowledge with major software/hardware vendor support methodology and procedures as well as a good working knowledge of Unix/ NT and Linux Operating Systems.
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Candidate must possess a strong knowledge of IP Networking.
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Initially working days, Candidates must be willing to work a 24x7 shift pattern as required.
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Must have the ability to work independently and as part of a team, with minimal supervision.
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Must demonstrate strong problem solving skills
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Must demonstrate strong decision making skills
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Must demonstrate the ability to follow defined process and procedures which contain decision points
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Internal candidates should demonstrate specific knowledge of EMC products. Familiarity with Customer Service Technical Support and/or customer facing/orientated environments is preferred.
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Education Required: Bachelors (or equivalent experience)
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Experience Required:
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2+ Years of Technical Support experience
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Understanding of the major operating systems - UNIX, NT, Linux
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Experience with IP Networking,
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Some experience and or working knowledge of EMC storage arrays (DMX, CLARiiON or Centera) storage arrays.
-- fluent English
联系方式:
Dena Cong
MSN: hategarlic@hotmail.com
E-mail: dena.cong@e4u.cn
Tel: 021-63601166-609 |
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