全球领先半导体设备供应商ASML-Customer Support Engineer

ASML-China

Customer Support Engineer

Location: Xiamen, China

Job Description:

- Install equipment at customer'slocations, including equipment with new features, unload components, inspectfor damage, assemble, align and test. Analyze applicability, accuracy andadherence to design specifications. Recommend design changes or substitution ofmaterials when appropriate.

- Evaluate and diagnose problems andmake appropriate repairs. Work with co-workers, customer & field support inisolating and solving problems.

- Maintain and optimize equipment on adaily basis to enhance functionality and prevent problems.

- Train customers in use and routinemaintenance of equipment. Answer customer questions and assist customers in aprofessional manner. Act as a resource for users on routine malfunctions.Advise users of appropriate actions to correct malfunctions and may recommendchanges in user procedures.

- Perform administrative andcoordination duties, including pass-downs, work orders, field service reports,system problem reports, and monthly reports. Prepare written technical reportson an independent basis. Provide if appropriate support and assistance to lessexperienced ASML or local personnel as necessary.

- Should expect to spend more than 50%of the time inside the clean room working with mechanical and electricalequipment.

- Can work flexibly, can acceptovertime working

- Have initiative to communicate withcolleagues and learn from them

- Can accept manager/leader’s arrangementbased on company business needs

Educational Level:

- Position requires a BS degree in anengineering field or equivalent experience, mechanical aptitude, and knowledgeof pneumatics, hydraulics, electronics, semiconductor processes, relevantsoftware, and related.

- Knowledge of safety proceduresrequired.

- Sufficient oral and written Englishlevel

Personal Skills:

- Off line analysis capability

- Analysis techniques and tools

- Analyzing capability

- Network to support difficult problems

Pls send your resume and the positionyou are interested to China.hr@asml.com.