美资IC原厂急招Customer Quality Manger, East & North/West China，地点：上海

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美资IC原厂急招Customer Quality Manger, East & North/West China，地点：上海

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Office: 021-50623728


QQ:175775140


Email: echo.tao@talentsii.com


MSN: Echo.Tao@hotmail.com

　　新浪微博：echo-headhunter

Position: Customer Quality Manger, East& North/West China

Qualifications:

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BSEE with 3 or more years experience on manager position providingcustomer quality support.

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Knowledge of Quality Systems, semiconductor process & failureanalysis, device physics, and tools such as 8D, SPC, FMEA, etc.  

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Must possess good communication and project management skills inworking with external customers as well as other internal groups, managers,etc.  

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Demonstrate strong leadership and good people skills.  

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Ability to work effectively in a team environment, while being thefocal point between external customers and internal groups.  

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Self motivated individual, with good skills in customer problemresolution.  

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Must have good computer skills and knowledge in software suchas:  MS Word, Excel, PowerPoint, etc.

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Experience in physical and electrical failure analysis, analog &digital designs, product engineering, Reliability, wafer/assembly/test processengineering and field application engineering is a significant advantage.

Management/OrganizationalSkills:

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Focus on the growth of the team members as well as the business.

Primary and SecondaryResponsibilities:

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Manages East and North/West China CQE team, provide leadership forthe quality team and cross-functional teams to resolve quality and reliabilityissues and interface with Customers on technical evaluation of issues.  

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Responsible for driving alignment of both TI and customer qualityrequirements for products, processes and services delivered by TI to specificcustomers or internal product groups.

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Serves as customer's advocate inside TI to drive compliance with allcustomer quality and reliability requirements and commitments. Acts as primaryquality representative to external customers, responsible for continuallyimproving the customer's valuation of the quality experienced with any TIprocess, product, or service beginning with new process development, andcontinuing from new product development through product end-of-life.  

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Frequently interacts with customers and TI functional group managersand engineers in process and product development, design, test, marketing,manufacturing, etc. These interactions often are with regard to potential, realor perceived customer quality or reliability concerns arising from technical,administrative or logistical events.

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May interact with customer and TI senior management.

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Receives assignments in the form of broad objectives and establishesdetailed action plans to meet objectives.

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Manages and coordinates activities of functional groups outside ofthe quality organization to achieve customer quality requirements.

Complex Tasks:

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Drive successful new product release and ramp with proactive qualityservice.  

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Proactively involve with capacity improvement activities.  

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Review technical/Failure Analysis reports and communicate details toCustomers.  

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Resolve any customer complaint in a timely manner.  

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Proactively provide customer with quality service and technicalsupport to build up good relationship and trust with key customers.

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Develop the talents within the quality team.   

Projects and Deliverables:

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Improvement of CustomerScorecards

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Customer Return Cycle Timeimprovement

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DPPM Improvement

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Proactive quality serviceprojects/activities & contribution to new business ramp up.

Unique selling features ofthis position, team, or project:  

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This job provides the opportunity to work in the growing East &North/West China market and to interface with many different customers in thefiled of wireless handset, network, consumer electronics, notebook, etc., in anenvironment that is conducive to the implementation of Quality improvements.

Special work environment:

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Traveling will be required.