NO.122-Sales Operations Specialist（Shenzhen）

KT人才

Job responsibilities:
• Process Purchase Orders from a Worldwide customer base.
• Ensure prompt and accurate acknowledgment and processing.
• Ensure accurate and timely follow-through upon shipment of orders.
• Manage change requests, balancing the best interests of xx with the need to foster strong customer relationships.
• Coordinate all post-sale interaction with customers’ Account Managers in the APAC  and EMEA region.
• Actively communicate directly with APAC Distributors to ensure transparent communication.
• Secure accurate and up-to-date POS and forecasting information.
• Actively pursue market and competitive data to increase xx awareness and competitiveness in the region.
• Ensure highest level of partner satisfaction.
• Ensure accurate reporting and registration of new design-in opportunities.
• Prepare reports to track customer service and order fulfillment metrics.
• Coordinate and process customer sample requests worldwide
• Provide cross-regional support for counterparts in other regions
• Abide by all internal processes for Sarbanes-Oxley controls under the direction of the Worldwide Sales Operations Manager
• Assist in the administration of the CRM (customer relationship management) software platform, with a focus on the APAC region.
• Support Sales Managers for administrative and daily requirements.
• Perform other duties as directed by the Worldwide Sales Operations Manager
Required skills:
• 3+ years of successful sales, inside sales,Experienced in working in a US public company under the guidelines of Sarbanes-Oxley protocol; 2 years+ experience in the semiconductor industry; 3+ years experience working with an integrated ERP system with Finance, Quality and Operations modules; Invested knowledge of the principles of semiconductor planning. tactical experience with accounting concepts of credits and debits;
• Exceptional skills in Microsoft Excel, Word, Powerpoint, and Outlook
• Salesforce.com, Microsoft Dynamics or other CRM experience a plus
• Meticulous attention to detail and accuracy
• Total Customer Satisfaction attitude
•  Must be organized and process-oriented with excellent communication skills
• Must be a self-starter with the ability to work independently or in a team environment
• Ability to manage multiple tasks and use good judgment in resolving difficult issues
• Must be able to work during global business hours e.g. 7am to 7pm
• BA/BS in business, marketing, accounting, or equivalent preferred

KT Human Resources Consulting Company (Shanghai) was established in 2001 in response to a need for a recruitment consultancy to be an active, contributing member of the semiconductor community, as opposed to simply a supplier to it.We provide professional search and talent acquisition in the Integrated Circuit、Electronic、Telecommunications industry of international corporations in Greater China. Our client list contains numerous international companies, many of them are long-term customers.
If you interested in the job, pls sent your cv to: hr@kthr.com, thanks!