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本帖最后由 ASML-China 于 2014-10-22 09:37 编辑
1. Customer Support Engineer (客户支持工程师)
Location: Shanghai, China
Strong mobility will be preferred
Job Description:
- Install equipment at customer'slocations, including equipment with new features, unload components, inspectfor damage, assemble, align and test. Analyze applicability, accuracy andadherence to design specifications. Recommend design changes or substitution ofmaterials when appropriate.
- Evaluate and diagnose problems andmake appropriate repairs. Work with co-workers, customer & field support inisolating and solving problems.
- Maintain and optimize equipment ona daily basis to enhance functionality and prevent problems.
- Train customers in use and routinemaintenance of equipment. Answer customer questions and assist customers in aprofessional manner. Act as a resource for users on routine malfunctions.Advise users of appropriate actions to correct malfunctions and may recommendchanges in user procedures.
- Perform administrative andcoordination duties, including pass-downs, work orders, field service reports,system problem reports, and monthly reports. Prepare written technical reportson an independent basis. Provide if appropriate support and assistance to lessexperienced ASML or local personnel as necessary.
- Should expect to spend more than50% of the time inside the clean room working with mechanical and electricalequipment.
- Can work flexibly, can acceptovertime working
- Have initiative to communicatewith colleagues and learn from them
- Can accept manager/leader’sarrangement based on company business needs
Educational Level:
- Position requires a BS degree inan engineering field or equivalent experience, mechanical aptitude, andknowledge of pneumatics, hydraulics, electronics, semiconductor processes,relevant software, and related.
- Knowledge of safety proceduresrequired.
- Sufficient oral and writtenEnglish level
Personal Skills:
- Off line analysis capability
- Analysis techniques and tools
- Analyzing capability
- Network to support difficultproblems
Pls send your resume and theposition you are interested to China.hr@asml.com
2. Application Engineer(应用工程师)
Location: Shanghai, Beijing, Xi’an,Wuxi, China
Job
Responsibilities
:
-Define problem forcustomer. Generate action
plan and solution recommendation for
customers.
-Providesupport to customers in resolving issues/problems to help them maximize theperformance and use of ASML products. Document procedures and processesto aid customers in the use of ASML products.
-Guidecustomers in tests to ensure that they are performed in an efficientmanner. Conduct data analysis to ensure that the correct conclusions aredrawn from test data and results reported to the customers and ASML.
-Organizeshort and long term tests to obtain new information on new, advancedtechniques/technology of interest to ASML and the customers.
-Meet with customers andinternal organization to maintain effective communication with commitment tokeep all involved and affected parties informed of progress.
-Preparepresentations to provide new customer support and assist sales in technicalpresentations.
-Writereports, technical briefs or memos documenting activity to enhance the servicecapability, efficiency, and service development.
Job Requirements:
-Minimum a BS Universitydegree in electronics, engineering, physics, optics, or any related fields.
-Minimum3 years working experience in semiconductor fab or 5 years related workingexperience for semiconductor equipment vendor; minimum 2 years workingexperience in lithographic process.
-Metrologytool and fab automation experience is a plus .
-Ableto communicate with customer and able to read, write, fluentlycommunicate in English
-Canwork under pressure ( for instance, Averagely, 10% overtime work and 2weeks night shift per year in case of emergency)
-Goodteam worker
Plssend your resume and the position you are interested to China.hr@asml.com |
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