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[招聘] Customer Engineer

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发表于 2014-4-14 17:07:03 | 显示全部楼层 |阅读模式

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Primary responsibilities will include

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Working directly withour customers to manage interactions and projects

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Solving customerissues related to the use of those product deliverables

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Training customers inthe use of product deliverables

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Solve customer issues

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Provide first levelanalysis of issues raised and answer directly where possible

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Assign and trackissues with Customer Engineering and development teams where appropriate

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Track issues toclosure

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Drive development anddelivery of product training programs, at customer sites where required

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Supporting productdelivery at customer sites as required

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Tracking anddelivering customer commitments for deliverables and training

Required Skills

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Minimumof 3 years working experience in a hardware digital design role

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Abilityto communicate technical subjects in both written and oral form

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Understandingof RTL synthesis and simulation tools and gate level debug

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Experiencewith Simulation Tools – Cadence NCSIM, Synopsys VCS or similar

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Experiencewith Synthesis Tools – Synopsys Design Compiler/DCT/DC Ultra or similar

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Experienceof Formal Verification tools – Conformal/Formality

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Excellentwritten and spoken English Language

Desirable Skills

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Someappreciation of C programming/scripting/Shells/low level

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Somedomain experience in graphics, video encode/decode, communications would be anadvantage

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Experienceof working with externally supplied Intellectual Property

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Knowledgeof VHDL

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Integrationof IP cores into an SoC environment, knowledge of bus interface protocols e.g.AXI, OCP

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Previousexperience of giving internal customer training/presentations or liaison withexternal vendors

Personal Attributes

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Excellentcommunication skills are key

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Ability to prioritiseand organise tasks in a calm manner and with a focussed approach

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Tenacious problemsolving ability

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Can do, positive attitudeand able to work proactively and independently

Working Environment

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The CustomerEngineering team consists of a highly motivated and highly knowledgeable teamof both software and hardware engineers located in the UK, US and Asia/Pacific.A successful candidate will be based in a small office environment plus visitsto customer sites and travel to the UK and other company R+D sites.

Qualifications

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Minimum of a secondclass honours degree in an electronics related course.

Motivation Factors

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The role has greatbenefits for a candidate who is looking to get involved in a customer facingrole having spent time within a design role. Unlike a purely design role, thisposition enables the full product lifecycle to be observed and the ability tocontribute directly to high profile customer projects makes this a veryresponsible position which can be extremely rewarding, very quickly, for theright applicant.

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Working with cuttingedge technology within an environment small enough to allow the successful candidateto make a fundamental contribution

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Workings with theworld’s largest semiconductor manufacturers

地点:上海   联系人:lynn  电话:15906668955   QQ:2091481875 邮箱:2091481875@qq.com

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