NO.315-Touch Applications Engineer（Shanghai）

kthr

Summary:
An energetic and innovative organization, Corporation brings human touch to the user experience in digital devices through innovative technology solutions – known as haptics – that allow people to experience rich tactile sensations when using enabled devices. Our technology has broad consumer appeal and is licensed to product manufacturers and application developers in the mobile, gaming, automotive, consumer electronics, industrial and medical markets. Company’s partners and licensees include industry leaders like Samsung, LGE, Sony, Microsoft, Logitech, BMW, and Medtronic.
The FOCuS Team helps customers integrate Company’s solutions into their products and unlock the value of Haptics for consumers around the globe.  This dynamic team is looking for talented individuals who thrive on challenge in evolving market spaces. We offer competitive salaries and benefits in a stimulating professional environment.
Job Description:
Based out of Shanghai, China the successful candidate will support our customers with in-field integration assistance and product training.  The primary focus will be on post-sales support for the TouchSense product line, Company’s’s flagship vibration enhancement solution. Working closely with the Company’s sales and engineering teams, you will drive adoption of the TouchSense solution among project teams at target device makers as well as supporting content providers.
Working on the front line of customer interaction, you will also be responsible for technical communication with technology partners.  You will be responsible for assisting customers with hardware and software integration issues, as well as helping partners overcome architecture challenges and occasionally implementing code on the customer’s behalf. This includes understanding customer development timelines and objectives and coordinating Company’s activities and deliverables accordingly; educating and training partners in Haptics and the TouchSense system; and identifying and creating the needed documentation including specification documents, training presentations, and demonstration applications as needed.  
The successful candidate has a solid engineering background and will be required to interact with engineering, product planning and sales personnel both within Company’s, and within customers’ organizations throughout the region.  Frequent travel will be required to visit customers within mainland China.  Occasional travel to Company’s facilities in Montreal, Canada and in San Jose, California may also be required for training and coordination. The candidate must possess superior listening and communications skills – both oral and written; must demonstrate initiative and leadership; and have a positive, “can-do” attitude.  Attention to detail is critical as is the ability to deliver on deadlines and perform with minimal supervision.  
Responsibilities include:
·         Owning technical relationships with customers;
·         Facilitating integration of the TouchSense System – hardware and software – into customer products;
o   Participation in customer calls to better understand project specifications and needs, including visiting customers  for installation and implementation support
o   Reviewing software integration requirements
o   Providing in-field product training services on the TouchSense system to customers including mechanical integration, drive and control electronics, APIs, effect design and Authoring tools
o   Suggesting code implementations
o   Implementing software features into customer code base
o   Assisting with TouchSense feature implementation
o   Validating customer software implementation
o   Coordinating and tracking TouchSense integration efforts in customer products.
·         Managing demonstration equipment including installation, support, maintenance and debugging;
·         Coordinating communication with other Company’s stakeholders in Product Development, Product Management and Sales.

Qualifications:
·         Bilingual – Business Chinese Mandarin and English, both written and spoken; other languages a plus
·         Bachelor’s degree in computer science, engineering or science;
·         3 to 5 years experience in C/C++ development;
·         Above-average communications and interpersonal skills;
·         Rigorous design and analysis skills;
·         Experience with mobile phone operating systems with focus on Android; others a plus
·         Familiarity with the Windows operating environment – programming in Visual Studio 6.0, .NET;
·         Familiarity with Linux
·         Knowledge of MFC and other GUI programming tools and concepts;
·         Familiarity with the Windows Office suite for documentation & communication tasks; and
·         Understanding of electronic schematics and analog circuits.
Additional technical qualifications (pluses):
·         Additional mobile platform development experience;
·         Understanding of electromechanical systems;
·         Mechatronics or robotics training or background;
·         Any experience in the field of haptics/force feedback;
·         Experience in design or manufacture of consumer electronics products

KT Human Resources Consulting Company (Shanghai) was established in 2001 in response to a need for a recruitment consultancy to be an active, contributing member of the semiconductor community, as opposed to simply a supplier to it.We provide professional search and talent acquisition in the Integrated Circuit、Electronic、Telecommunications industry of international corporations in Greater China. Our client list contains numerous international companies, many of them are long-term customers.

If you interested in the job, pls sent your cv to: hr@kthr.com, thanks!
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